On-site - Taguig 1-3 Yrs Exp Bachelor Full-time
Job Description
Government Mandated Benefits
Insurance Health & Wellness
HMO
Free Meals, Training Subsidy
Professional Development
Professional Development
Maternity & Paternity Leave, Sick Leave, Vacation Leave
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TheRestaurant Manageris responsible for overseeing all aspects of the restaurant's daily operations, ensuring a high level of customer satisfaction, team performance, and business profitability. This role involves managing staff, maintaining food quality and safety standards, handling finances, and implementing strategies to drive continuous improvement and growth.
KEY RESPONSIBILITIES:
1. Operational Management
- Oversee daily restaurant operations to ensure efficiency and high standards.
- Ensure compliance with food safety, sanitation, cleanliness, and hygiene regulations.
- Monitor food and beverage quality and consistency.
- Implement company policies, procedures, and service standards.
2. Team Leadership and Development
- Hire, train, and supervise restaurant staff (FOH and BOH).
- Monitor team performance and provide coaching, recognition, or discipline as needed.
- Create and manage staff schedules based on labor forecasts and sales trends.
- Foster a positive work environment and promote teamwork.
3. Customer Experience
- Ensure excellent customer service and a welcoming dining experience.
- Handle and resolve customer complaints efficiently and professionally.
- Monitor customer satisfaction and take action to maintain high ratings.
- Prepare and manage restaurant budgets and forecasts.
- Monitor daily sales and control operational costs (e.g., food, labor, utilities).
- Conduct regular inventory counts and manage supply ordering.
- Ensure accurate cash handling and reconciliation.
5. Sales and Marketing
- Drive restaurant sales and profitability through promotions and upselling.
- Assist in implementing local marketing efforts and events.
- Monitor competitor activity and industry trends.
QUALIFICATIONS:
- Must possess aBachelor's Degree(preferably in Hospitality Management, Business Administration, or a related field).
- At least2 years of proven experiencein restaurant management or a supervisory role within the food and beverage industry.
- Strong ability to lead, coach, and manage a diverse team of Front-of-House (FOH) and Back-of-House (BOH) staff.
- Proficient in budget management