RESORT HOST

The Lighthouse Marina Resort; Subic; On-site; PHP 201,000 - 290,000; Full time

Job summary

The Lighthouse Marina Resort is seeking a Resort Host / Front Office Associate to deliver warm, personalized guest service from arrival to departure with a focus on ensuring a memorable stay.

You will collaborate with Housekeeping, F&B, Recreation and Engineering to promptly address guest needs while promoting resort facilities and special offers. Fresh graduates are welcome to apply and professionalism is essential.

Qualifications

• College graduate preferably in Hospitality Management or Tourism.
• Excellent communication skills.
• 6 months of related experience.
• Preferably with NCI/NCII.
• Male / Female.
• Fresh Graduates are welcome to apply.

Responsibilities

• Provide warm, personalized, and efficient guest service throughout the guest journey.
• Coordinate with Housekeeping, Food & Beverage, Recreation, Engineering and other departments to address guest needs promptly and effectively.
• Promote resort facilities, activities, services, and special offers while maintaining accurate guest records and adhering to service standards.

Education

College Graduate preferably Hospitality Management / Tourism related

Fresh Graduates are welcome to apply

NCI / NCII certification preferred

6 Months of related experience

Job description

The Resort Host / Front Office Associate is responsible for providing warm, personalized, and efficient guest service throughout the guest journey. The position serves as one of the primary points of contact for guests, handling arrivals, departures, reservations, inquiries, requests, and concerns while ensuring a memorable and enjoyable resort experience.

The Resort Host / Front Office Associate coordinates closely with Housekeeping, Food & Beverage, Recreation, Engineering, and other departments to ensure guest needs are addressed promptly and effectively. The role also promotes resort facilities, activities, services, and special offers while maintaining accurate guest records and adhering to established service standards and procedures.

Minimum Qualifications

• College Graduate preferably Hospitality Management / Tourism related

• Excellent communication skills

• 6 Months of related experience

• Preferably with NCI / NCII

• Male / Female

• Fresh Graduates are welcome to apply

Be part of our Dynamic Team!