Residential Property Operations Coordinator

Revaya; Philippines; Remote; PHP 360,000 - 540,000; Full time

Job summary

Revaya is seeking an Assistant Property Manager to support day-to-day residential operations, including leasing, maintenance coordination, rent collection, and admin tasks. The role requires proficiency with AppFolio, LeadSimple, and DocuSign, along with strong English communication and organizational skills.

The position emphasizes service quality for owners and residents and works within Pacific Time hours.

Qualifications

• Minimum of 3 years hands-on experience using AppFolio.
• Experience with LeadSimple is preferred.
• Experience with DocuSign and electronic lease execution is required.
• Minimum of 4 years of residential property management experience, including leasing and maintenance coordination.
• Excellent written and verbal English communication skills with a professional phone presence.
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
• Highly detail-oriented with excellent follow-through and accuracy.
• Proactive, resourceful, and able to work independently with minimal supervision.
• Proficient in Microsoft Office 365 and Google Workspace.

Responsibilities

• Manage day-to-day property management activities for a portfolio of residential properties.
• Utilize AppFolio to maintain accurate property, tenant, lease, and maintenance records.
• Use LeadSimple to manage workflows, tasks, follow-ups, and team communications.
• Coordinate maintenance requests by communicating with tenants, vendors, and contractors to ensure timely resolution.
• Assist with leasing activities, including responding to inquiries, processing applications, preparing lease documents, coordinating move-ins and move-outs, and lease renewals.
• Prepare, review, and manage lease documents using DocuSign and other electronic document management tools.
• Draft and edit Property Management Agreements (PMAs) and lease documents as needed.
• Monitor rent payments, assist with rent collection, and follow up on outstanding balances when needed.
• Issue insurance certificates and monitor insurance compliance requirements.
• Respond promptly and professionally to tenant and owner inquiries via phone, email, and text.
• Coordinate property inspections and ensure all required documentation is accurately maintained.
• Maintain organized records and update property management systems with accurate information.
• Support the property management team with administrative tasks and process improvements as needed.
• Deliver excellent customer service while maintaining positive relationships with tenants, owners, and vendors.

Tools

AppFolio

LeadSimple

DocuSign

Microsoft Office 365

Google Workspace

Job description

Revaya is seeking an Assistant Property Manager to support day-to-day residential operations, including leasing, maintenance coordination, rent collection, and admin tasks. The role requires proficiency with AppFolio, LeadSimple, and DocuSign, along with strong English communication and organizational skills.

The position emphasizes service quality for owners and residents and works within Pacific Time hours.