Remote Property Ops & Tenant Experience Lead

Somewhere; Philippines; Remote; PHP 446.000 - 837.000; Vollzeit

Benefits dieser Stelle

Remote work

40 hours/week

Zusammenfassung

Somewhere is seeking a Property Management Ops Coordinator to support tenant communications, maintenance dispatch, and rent tracking in a fully remote capacity. The role requires adherence to US Central Time hours and close collaboration with onsite managers and vendors.

Ideal candidates bring a BPO or property management background, fluent English, and strong organizational skills for accurate ledger updates and timely responses to tenant inquiries.

Qualifikationen

• Fluent English communication with clear phone presence.
• Strong de-escalation skills for high-stress tenant interactions.
• Proficiency in Google Workspace and VoIP/inbound phone platforms.
• Willingness to work full US Central Time shifts from remote location.

Aufgaben

• Manage live inbound and outbound tenant communications during US Central hours.
• Coordinate maintenance dispatch and log work orders in central PM software.
• Track rent payments, ledger updates, and digitize receipts.
• Collaborate with onsite managers, vendors, and tenants to ensure smooth operations.

Kenntnisse

Flawless English

De-escalation

Tech Proficiency

US Central Time

Tools

Google Workspace

VoIP systems

AppFolio

Jobbeschreibung

Somewhere is seeking a Property Management Ops Coordinator to support tenant communications, maintenance dispatch, and rent tracking in a fully remote capacity. The role requires adherence to US Central Time hours and close collaboration with onsite managers and vendors.

Ideal candidates bring a BPO or property management background, fluent English, and strong organizational skills for accurate ledger updates and timely responses to tenant inquiries.