Reservations Supervisor, Cebu City - Flexible Schedule

TASQ Staffing Solutions; Cebu City; On-site; PHP 391,000 - 558,000; Full time

Benefits offered by this job

10 vacation leave days

10 sick leave days

5 emergency leave days

HMO Health Insurance after 4 months (Employee + 1 Free Dependent)

Job summary

A staffing solutions company is seeking a Reservations Supervisor to oversee the team in Cebu City. You will lead the reservations team, ensuring high-level customer service while managing daily operations. The role requires at least 3 years of experience in reservations or call center environments, along with 2 years in a supervisory position. Candidates must hold a relevant bachelor's degree and possess GDS and sales experience. The role offers benefits like health insurance and leave.

Qualifications

• At least 3 years of experience in reservations or call center environment.
• At least 2 years in a supervisory role.

Responsibilities

• Lead and supervise the reservations team.
• Oversee daily reservations and handle inquiries.
• Ensure prompt assistance for guest requests.
• Monitor team productivity and quality of service.

Skills

Customer service experience

GDS experience

Sales experience

Education

Bachelor's degree in business administration or related field

Job description

A staffing solutions company is seeking a Reservations Supervisor to oversee the team in Cebu City. You will lead the reservations team, ensuring high-level customer service while managing daily operations. The role requires at least 3 years of experience in reservations or call center environments, along with 2 years in a supervisory position. Candidates must hold a relevant bachelor's degree and possess GDS and sales experience. The role offers benefits like health insurance and leave.