Reports Analyst

RSD Human Resource Management Consultancy; Pasig; On-site; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Job Training

Job summary

A human resource consultancy in Pasig is seeking a Call Center Reports Analyst to develop and maintain comprehensive reports using Power BI and Tableau. The ideal candidate should possess a Bachelor’s degree and have 1-3 years of experience in data analysis or reporting. Responsibilities include analyzing data trends, collaborating with stakeholders, and providing training on report generation. This is a full-time, on-site position that requires detail-oriented analytical skills and proficiency in MS Excel.

Qualifications

• Bachelor’s degree in a relevant field such as Business Administration, Data Analytics, or Information Technology.
• 1–3 years of experience in data analysis or reporting.
• Proficiency in Power BI and Tableau for data visualization; strong skills in MS Excel.

Responsibilities

• Develop and maintain comprehensive reports using Power BI and Tableau.
• Analyze data to identify trends and insights.
• Collaborate with stakeholders to gather requirements for reporting solutions.
• Perform data cleansing and quality checks.
• Provide training and support on report generation.

Skills

Proficiency in Power BI

Proficiency in Tableau

Strong skills in MS Excel

Detail-oriented

Strong analytical skills

Problem-solving skills

Education

Bachelor’s degree in Business Administration, Data Analytics, or Information Technology

Job description

RSD Human Resource Management Consultancy

Location: Pasig. Full-time. On-site. Experience: 1-3 years. Education: Bachelor’s degree.

Job Description

Employee Recognition and Rewards

• Performance Bonus

Insurance Health & Wellness

• Health Insurance, HMO

Professional Development

• Job Training

Description

• Develop and maintain comprehensive reports using Power BI and Tableau to support business decision-making.
• Analyze data from various sources, including voice and non-voice lines of business, to identify trends and insights.
• Collaborate with stakeholders to gather requirements and deliver accurate reporting solutions.
• Perform data cleansing, validation, and quality checks to ensure reliability of reports.
• Provide training and support to team members on report generation and data interpretation.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Business Administration, Data Analytics, or Information Technology.
• Experience Level: 1–3 years of experience in data analysis or reporting.
• Skills and Competencies: Proficiency in Power BI and Tableau for data visualization; strong skills in MS Excel.
• Qualities and Traits: Detail-oriented with strong analytical and problem-solving skills.
• Responsibilities and Duties: Capable of handling both voice and non-voice lines of business with effective communication skills.

Call Center Reports Analyst Power BI Tableau MS Excel Voice and Non Voice LOB