Remote Sales Support Specialist

LogiScale Inc.; Philippines; Remote; PHP 427,000 - 511,000; Full time

Benefits offered by this job

HMO with dependent

Life Insurance

Night differential

PTO credits

Work from Home

Career growth

Annual merit increases

Job summary

LogiScale Inc. is seeking a Sales Support Representative to provide administrative and customer support to the sales and operations teams. You will manage customer information, prepare quotes, handle calls, support order entry, and coordinate with internal teams and installers to keep projects moving smoothly.

The role emphasizes organization, accuracy, and a customer-focused approach in a fast-paced environment. Night shift options and work-from-home flexibility are highlighted in the benefits.

Qualifications

• High school diploma or equivalent; additional education in office administration or a related field is a plus.
• Experience in sales support, customer service, or a similar role.
• Experience using CRM systems, order management tools, or data-entry software.
• Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
• Strong verbal and written communication skills.
• Excellent attention to detail and accuracy when handling customer information, orders, and pricing.

Responsibilities

• Accurately process and manage customer data including contacts, phone numbers and emails.
• Conduct outbound calls to enhance customer experience and strengthen relationships; generate quotes.
• Answer calls from an inbound queue.
• Work with administrative teams, contractors, and sales to ensure smooth project execution.
• Facilitate communication with installers or property on behalf of Sales/Operations when applicable.
• Provide comprehensive administrative support to the sales team and serve as a resource with timely information and guidance.
• Collaborate with operations and sales to maximize quality of all orders.

Skills

Sales support

Customer service

Attention to detail

Multitasking

Communication

Team player

Education

High school diploma

Office administration background

Tools

CRM systems

Order management tools

Excel

Word/Outlook

Job description

LogiScale Inc. is seeking a Sales Support Representative to provide administrative and customer support to the sales and operations teams. You will manage customer information, prepare quotes, handle calls, support order entry, and coordinate with internal teams and installers to keep projects moving smoothly.

The role emphasizes organization, accuracy, and a customer-focused approach in a fast-paced environment. Night shift options and work-from-home flexibility are highlighted in the benefits.