Remote Receptionist - Inbound Calls & Admin (Day Shift)

Emapta; Metro Manila; Remote; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Competitive Salary Package

Day Shift Schedule

Permanent WFH arrangement

HMO coverage with free dependent upon

Fixed weekends off

Salary Advance Program through our

Unlimited upskilling through Emapta

Free 24/7 access to our office gyms (O

Exclusive Emapta Lifestyle perks

Unlimited opportunities for employee

Standard government and Emapta

Total of 20 annual leaves to be used

No holiday premiums but TOIL

Fun engagement activities for

Mentorship and exposure to global

Career growth opportunities

Diverse and supportive work

Job summary

Emapta is seeking a Receptionist (Inbound Calls & Admin Support) to be the first point of contact for clients of an established Australian law firm. The role offers remote work from the Philippines, day shift, and weekends off, with ongoing mentorship and opportunities for career growth.

You will manage calls, emails, and messages while upholding confidentiality and accuracy. The position requires 1–3 years in reception or inbound call handling, strong English communication, and experience with

Qualifications

• Bachelor's degree preferred; candidates with relevant experience in a similar role may also be considered.

Responsibilities

• Answer inbound calls promptly and professionally.
• Record accurate messages with caller details and matter information.
• Distribute administrative emails to the appropriate team members.
• Maintain call logs and update staff contact information.

Skills

Reception experience

English proficiency

Verbal communication

Organizational skills

Education

Bachelor's degree preferred

Tools

Telephone systems

Email platforms

Basic computer applications

Job description

Emapta is seeking a Receptionist (Inbound Calls & Admin Support) to be the first point of contact for clients of an established Australian law firm. The role offers remote work from the Philippines, day shift, and weekends off, with ongoing mentorship and opportunities for career growth.

You will manage calls, emails, and messages while upholding confidentiality and accuracy. The position requires 1–3 years in reception or inbound call handling, strong English communication, and experience with