Remote Real Estate Client Support Specialist

Emapta; Metro Manila; Remote; PHP 335.000 - 502.000; Vollzeit

Benefits dieser Stelle

HMO coverage

Competitive Salary

Day Shift

Weekends Off

Permanent WFH

Salary Advance

Upskilling

Gym access

Lifestyle perks

Referral incentives

Emapta benefits

Annual Leave

Engagement activities

Mentorship

Career growth

Diverse environment

Zusammenfassung

Emapta is hiring a Client Support professional to connect clients with property teams. The role blends customer service, financial administration, and account coordination, offering long-term growth in a top-tier environment with permanent work-from-home flexibility.

The position requires 2–3 years in customer service and administrative support, willingness to start shifts early, and strong PC skills. Expect day shifts, weekends off, and a comprehensive benefits package.

Qualifikationen

• 2 to 3 years of combined experience in customer service and administrative support
• Willingness to work a shift starting at 3:00 AM
• Experience in the real estate industry is an advantage
• Strong PC skills and the ability to adapt quickly to new systems
• Excellent attention to detail and time management skills
• Ability to manage high-volume workloads efficiently
• Strong organizational skills, responsibility, and reliability
• Sound judgment and problem-solving skills
• Customer-focused approach and excellent service skills
• Flexibility, patience, and the ability to work effectively within a team
• Strong numerical skills
• Commitment to self-development and continuous improvement
• Strong understanding of confidentiality and professional discretion

Aufgaben

• Assist Account Managers, Senior Account Managers, and Team Managers as needed.
• Complete daily tasks and update diary notes.
• Arrange valuations and obtain insurance quotes.
• Prepare disclosure statements and assist with draft financial statements.
• Review year-end and six-month financial statements for accuracy.
• Arrange payment of building manager levies.
• Handle incoming and outgoing customer communications by phone and email.
• Raise levies and special levies, and process missed discount credits.
• Process on-charges, invoice splits, and partial payments.
• Send notifications through the customer communications system.
• Manage invoice administration.
• Perform other duties as required.

Kenntnisse

Customer service

Administrative support

Jobbeschreibung

Emapta is hiring a Client Support professional to connect clients with property teams. The role blends customer service, financial administration, and account coordination, offering long-term growth in a top-tier environment with permanent work-from-home flexibility.

The position requires 2–3 years in customer service and administrative support, willingness to start shifts early, and strong PC skills. Expect day shifts, weekends off, and a comprehensive benefits package.