Client Support | Work From Home | Day Shift | Weekends Off | Day 1 HMO

Emapta; Metro Manila; Remote; PHP 335,000 - 502,000; Full time

Benefits offered by this job

HMO coverage

Competitive Salary

Day Shift

Weekends Off

Permanent WFH

Salary Advance

Upskilling

Gym access

Lifestyle perks

Referral incentives

Emapta benefits

Annual Leave

Engagement activities

Mentorship

Career growth

Diverse environment

Job summary

Emapta is hiring a Client Support professional to connect clients with property teams. The role blends customer service, financial administration, and account coordination, offering long-term growth in a top-tier environment with permanent work-from-home flexibility.

The position requires 2–3 years in customer service and administrative support, willingness to start shifts early, and strong PC skills. Expect day shifts, weekends off, and a comprehensive benefits package.

Qualifications

• 2 to 3 years of combined experience in customer service and administrative support
• Willingness to work a shift starting at 3:00 AM
• Experience in the real estate industry is an advantage
• Strong PC skills and the ability to adapt quickly to new systems
• Excellent attention to detail and time management skills
• Ability to manage high-volume workloads efficiently
• Strong organizational skills, responsibility, and reliability
• Sound judgment and problem-solving skills
• Customer-focused approach and excellent service skills
• Flexibility, patience, and the ability to work effectively within a team
• Strong numerical skills
• Commitment to self-development and continuous improvement
• Strong understanding of confidentiality and professional discretion

Responsibilities

• Assist Account Managers, Senior Account Managers, and Team Managers as needed.
• Complete daily tasks and update diary notes.
• Arrange valuations and obtain insurance quotes.
• Prepare disclosure statements and assist with draft financial statements.
• Review year-end and six-month financial statements for accuracy.
• Arrange payment of building manager levies.
• Handle incoming and outgoing customer communications by phone and email.
• Raise levies and special levies, and process missed discount credits.
• Process on-charges, invoice splits, and partial payments.
• Send notifications through the customer communications system.
• Manage invoice administration.
• Perform other duties as required.

Skills

Customer service

Administrative support

Job description

Connect Clients and Property Teams Across Commercial Real Estate

Meaningful career growth starts with work that supports thriving property communities. The Client Support role combines customer service, financial administration, and account coordination to strengthen commercial real estate operations. Pursue a long-term international career with Emapta, enjoying permanent work-from-home flexibility, weekends off, and development opportunities within a top 1% professional environment that values your expertise, ambition, and commitment to excellence.

Snapshot

• Employment Type: Full-time


• Work Setup: Permanent Work From Home


• Shift: Day Shift, Weekends Off

Benefits

• Day 1 HMO coverage with free dependent


• Competitive Salary Package


• Day Shift schedule


• Fixed weekends off


• Permanent WFH arrangement


• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)


• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)


• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!


• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)


• Unlimited opportunities for employee referral incentives across the organization


• Standard government and Emapta benefits


• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)


• Fun engagement activities for employees


• Mentorship and exposure to global leaders and teams


• Career growth opportunities


• Diverse and supportive work environment

Qualifications

• 2 to 3 years of combined experience in customer service and administrative support


• Willingness to work a shift starting at 3:00 AM


• Experience in the real estate industry is an advantage


• Strong PC skills and the ability to adapt quickly to new systems


• Excellent attention to detail and time management skills


• Ability to manage high-volume workloads efficiently


• Strong organizational skills, responsibility, and reliability


• Sound judgment and problem-solving skills


• Customer-focused approach and excellent service skills


• Flexibility, patience, and the ability to work effectively within a team


• Strong numerical skills


• Commitment to self-development and continuous improvement


• Strong understanding of confidentiality and professional discretion

Responsibilities

• Assist Account Managers, Senior Account Managers, and Team Managers as needed.


• Complete daily tasks and update diary notes.


• Arrange valuations and obtain insurance quotes.


• Prepare disclosure statements and assist with draft financial statements.


• Review year-end and six-month financial statements for accuracy.


• Arrange payment of building manager levies.


• Handle incoming and outgoing customer communications by phone and email.


• Raise levies and special levies, and process missed discount credits.


• Process on-charges, invoice splits, and partial payments.


• Send notifications through the customer communications system.


• Manage invoice administration.


• Perform other duties as required.

About the Client

Our client is an established real estate services group recognized for extensive expertise in property management, body corporate administration, and commercial property services. With decades of industry experience, the organization has earned the trust of property owners through informed advice, reliable service, and carefully developed processes. Its multidisciplinary teams combine market knowledge with practical expertise to support investment goals, coordinate maintenance, and strengthen property communities. A commitment to integrity, personalized service, and lasting relationships underpins its respected property industry reputation.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.