Remote Project Coordinator II: Operations & Analytics

Astreya Consultancy India; Taguig; Hybrid; PHP 350,000 - 550,000; Full time

Job summary

Astreya Consultancy India is seeking a Project Coordinator II to plan and coordinate internal projects from initiation to delivery, including network, server, or software implementations and PC deployments.

The role involves gathering requirements, providing weekly updates, coordinating reviews, and maintaining project plans with regional teams. Office and remote work flexibility is supported, with emphasis on process improvements and KPI reporting.

Qualifications

• Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years' related experience and/or training.
• Experience with ticketing systems and project management tools.
• Proficient in Microsoft Excel and Google Suite.
• Ability to multitask and prioritize workload.
• Excellent verbal and written communication.
• Flexible with office and remote work hours.

Responsibilities

• Gather and maintain project requirement lists.
• Provides weekly project updates including action item updates.
• Schedules and coordinates project reviews and follows up on assigned actions.
• Effectively and accurately communicate status to the project team.
• Maintains and monitors project plans, project schedules, work hours and expenditures.
• Assists with identifying project issues, determining the right team member to provide a solution, and escalating to the client manager.
• Takes part in organizing, attending and participating in stakeholder meetings.
• Documents and follows up on important actions and decisions from meetings.
• Collaborates with regional teams responsible for project resources and ticket resolution.
• Assists with daily monitoring of the ticketing system, reassigning tickets where required.
• Produces regular reports as required.
• Assists with identifying trends or recurring problems and escalates to management for resolution.
• Assists with locating and defining new process improvement opportunities.
• Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures.
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Skills

Builds productive relationships

Judgment within procedures

Office and remote flexibility

Verbal and written communication

Proactive and dependable

Customer service skills

Team and independent work

Multitasking and prioritization

Judgment and problem-solving

Confidentiality and decorum

Education

Associate's degree (A.A) or equivalent

Tools

Microsoft Excel

Google Suite

Ticketing systems

Project management system

Job description

Astreya Consultancy India is seeking a Project Coordinator II to plan and coordinate internal projects from initiation to delivery, including network, server, or software implementations and PC deployments.

The role involves gathering requirements, providing weekly updates, coordinating reviews, and maintaining project plans with regional teams. Office and remote work flexibility is supported, with emphasis on process improvements and KPI reporting.