Remote Practice Admin for Accounting & Onboarding

ConnectOS; Metro Manila; Hybrid; PHP 480,000 - 720,000; Full time

Benefits offered by this job

Permanent WFH Arrangement

Medical coverage

Paid vacation

13th month pay

Career growth opportunities

Job summary

ConnectOS is seeking a Practice Administrator to support Creswood's Australian accounting practice from Metro Manila. You will manage workflows, client onboarding, billing, and document control, coordinating with Australian teams and ensuring timely information gathering.

The role requires 3+ years in administration or practice support, strong English communication, and the ability to handle multiple recurring tasks with high accuracy.

Qualifications

• 3+ years recent experience in administration, client services, or practice support within a professional services firm.
• Strong understanding of recurring workflow and onboarding processes.
• Experience with regulatory administration for clients or firms is a plus.

Responsibilities

• Manage recurring work, due dates, statuses, and information requests across practice systems.
• Coordinate client onboarding from acceptance through system setup and documentation.
• Triage client inquiries and allocate matters to the appropriate team member.
• Support billing schedules, invoicing, and internal record-keeping.
• Maintain client folders and document management across systems (e.g., SharePoint, suites).
• Identify process improvements and escalate issues to the team when needed.
• Collaborate with accountants and managers to ensure timely delivery and client service.

Skills

Administration

Client services

Workflow management

Communication

Job description

ConnectOS is seeking a Practice Administrator to support Creswood's Australian accounting practice from Metro Manila. You will manage workflows, client onboarding, billing, and document control, coordinating with Australian teams and ensuring timely information gathering.

The role requires 3+ years in administration or practice support, strong English communication, and the ability to handle multiple recurring tasks with high accuracy.