Remote Accounting Practice Admin | Onboarding & Billing

ConnectOS; Philippines; Remote; PHP 502,000 - 725,000; Full time

Benefits offered by this job

Permanent WFH Arrangement

Medical and Dental Coverage

Paid Vacation and Sick Leave

13th Month Pay

Wellness Facilities

Job summary

Creswood is seeking an experienced Practice Administrator to support the day-to-day operation of our Australian accounting practice from the Philippines. The role covers workflow management, client onboarding, recurring compliance administration, billing support, and document management.

You will work closely with our Australian-based accounting team and interact with clients for information gathering and admin matters.

Qualifications

• 3+ years recent experience in administration, client services, or practice support within an Australian accounting, tax, or professional services firm.
• Experience with ATO/ASIC administration and maintaining accurate client records.
• Ability to manage a high volume of recurring tasks with strong follow-through.
• Excellent written and verbal English communication.

Responsibilities

• Maintain recurring work, due dates, statuses, information requests, and administrative dependencies within Karbon and other practice systems.
• Monitor upcoming and overdue actions and follow up the responsible team member or client where required.
• Coordinate new client onboarding from acceptance through to complete system setup.
• Prepare and issue approved proposals, engagement documents, and recurring service arrangements.
• Coordinate ASIC annual review administration, solvency documentation, and routine company register updates.
• Support approved client fee schedules, proposals, invoice instructions, and recurring billing arrangements.
• Maintain documents in SuiteFiles, SharePoint, and other approved systems using Creswood folder structures.
• Work across Karbon, Ignition, Xero Practice Manager, Xero Tax, SuiteFiles, SharePoint, Microsoft 365, BGL CAS 360, and other approved systems.
• Escalate tax, accounting, legal, commercial, or sensitive matters rather than making technical decisions independently.
• Provide reliable ad hoc practice support consistent with administrative purpose.

Skills

Strong organisational skills

Professional communication

Attention to detail

Multitasking and follow-through

English communication

Tools

Karbon

Ignition

Xero Practice Manager

Xero Tax

BGL CAS 360

SuiteFiles

SharePoint

Microsoft Office (Outlook/Word/Excel)

Job description

Creswood is seeking an experienced Practice Administrator to support the day-to-day operation of our Australian accounting practice from the Philippines. The role covers workflow management, client onboarding, recurring compliance administration, billing support, and document management.

You will work closely with our Australian-based accounting team and interact with clients for information gathering and admin matters.