Remote Pediatric Front Office & Admin Specialist

Go Lean Health; Philippines; On-site; PHP 432,000 - 518,000; Part time

Job summary

Go Lean Health is seeking a Pediatrics Administrative & Front Office Support professional for a remote, part-time position (30 hours/week initially) with a future increase to about 40 hours as the practice grows. The role spans administrative and personal assistant tasks during startup, transitioning to front-office support as patient volume increases.

The ideal candidate has hands-on eClinicalWorks experience, 1+ year in medical admin, and strong organizational and communication skills.

Qualifications

• Hands-on experience with eClinicalWorks (eCW) is REQUIRED.
• 1+ years previous experience as a Medical Virtual Assistant or Healthcare Administrative Assistant.
• Strong administrative, organizational, calendar-management, and task-management skills.
• Excellent written and spoken English with professional communication.
• Strong spreadsheet skills and ability to organize information independently.
• Highly proactive and able to recognize what needs attention without reminders.
• Comfortable in a startup-style environment with evolving priorities.
• Able to multitask with strong attention to detail.
• Familiarity with secure networks, clinic systems, and productivity tracking software.

Responsibilities

• Manage physician calendars; consolidate meetings, deadlines, agendas, links, and documents.
• Attend admin and vendor meetings; take notes; document action items; follow-ups.
• Track deadlines, projects, tasks, and outstanding items without reminders.
• Handle incoming patient calls, emails, texts, voicemails, and inquiries professionally.
• Assist with scheduling, follow-ups, and front-office communications.
• Provide warm, professional first contact reflecting patient-centered care.
• Coordinate end-to-end patient scheduling and new patient appointments.
• Support patient intake and insurance information collection.
• Maintain patient information in eCW per clinic workflows.
• Verify insurance coverage and determine plan status; assist with verification.
• Research vendors and options; organize findings and pricing; progress clinic setup.
• Document recurring workflows and develop SOPs; improve workflows as needed.

Job description

Go Lean Health is seeking a Pediatrics Administrative & Front Office Support professional for a remote, part-time position (30 hours/week initially) with a future increase to about 40 hours as the practice grows. The role spans administrative and personal assistant tasks during startup, transitioning to front-office support as patient volume increases.

The ideal candidate has hands-on eClinicalWorks experience, 1+ year in medical admin, and strong organizational and communication skills.