Remote Pediatric Admin & Front-Office Coordinator

Go Lean Health; Iloilo City; On-site; PHP 420,000 - 503,000; Part time

Job summary

Go Lean Health is seeking a highly organized Virtual Medical Assistant to support a growing pediatric practice during pre-opening and early growth. You will assist with administrative tasks, calendar management, and front-office setup.

As patient care begins, responsibilities shift toward scheduling, intake, insurance verification, and patient communication, in a flexible startup environment that values ownership and proactivity.

Qualifications

• Hands-on experience with eClinicalWorks (eCW) is REQUIRED.
• 1+ year experience as Medical Virtual Assistant or Healthcare Administrative Assistant.
• Strong administrative, organizational, calendar-management, and task-management skills.
• Excellent written and spoken English with professional communication with patients, families, vendors, and healthcare professionals.
• Strong spreadsheet skills and ability to organize information, research, projects, and workflows independently.
• Highly proactive and able to recognize what needs attention without reminders.
• Comfortable in a startup-style environment with evolving responsibilities.
• Able to multitask while maintaining attention to detail.

Responsibilities

• Manage physician calendars, meetings, deadlines, agendas, links, and prep materials.
• Attend administrative and vendor meetings, take notes, document actions, and follow up on items.
• Act as accountability partner by tracking deadlines, projects, and tasks without reminders.
• Handle front-office communications with patients via calls, emails, texts, and voicemails once clinic opens.
• Assist scheduling, follow-ups, and basic questions for families and patients.
• Coordinate end-to-end patient scheduling including new patient appointments and rescheduling.
• Support patient intake and check-in with demographic, administrative, and insurance data collection.
• Maintain patient information and appointment records in eCW per clinic workflows.
• Verify commercial insurance coverage and determine plan status; document findings.
• Assist with insurance eligibility, benefits verification, and possibly prior authorizations.
• Support vendor research, pricing comparisons, and project coordination with tracking tools.
• Document recurring workflows and develop SOPs for scheduling, communication, insurance verification, and other tasks.
• Identify opportunities to improve workflows as the practice grows.

Skills

Administrative support

Calendar management

Communication

Proactive work style

Tools

eClinicalWorks (eCW)

Job description

Go Lean Health is seeking a highly organized Virtual Medical Assistant to support a growing pediatric practice during pre-opening and early growth. You will assist with administrative tasks, calendar management, and front-office setup.

As patient care begins, responsibilities shift toward scheduling, intake, insurance verification, and patient communication, in a flexible startup environment that values ownership and proactivity.