Remote Pediatric Admin & Front-Office Virtual Assistant

Go Lean Health; Masamat; On-site; PHP 489,000 - 586,000; Part time

Job summary

Go Lean Health is seeking a highly organized Virtual Medical Assistant to support a pediatric practice during its pre-opening and growth. You will handle executive calendar support, front-office tasks, patient scheduling, and insurance verification from a remote location.

As patient volume grows, you will assist with onboarding, vendor coordination, and SOP development, maintaining a proactive, patient-centered approach in a startup environment.

Qualifications

• Hands-on eCW experience is REQUIRED.
• 1+ year experience as Medical Virtual Assistant or healthcare admin.
• Strong administrative, organizational, calendar-management and task-management skills.
• Excellent written and spoken English with patients, families and vendors.
• Strong spreadsheet skills and ability to organize information and workflows.
• Highly proactive and able to anticipate next steps without reminders.
• Comfortable in a startup-style environment with evolving priorities.
• Able to multitask while maintaining attention to detail.
• Familiar with secure networks, clinic systems and productivity tracking software.

Responsibilities

• Executive, Administrative & Calendar Support: manage physician calendars and consolidate meetings, deadlines, agendas, links, & documents.
• Attend administrative and vendor meetings, take notes, document actions, and follow up on items.
• Act as accountability partner by tracking deadlines, projects, tasks, and outstanding items.
• Front Office & Patient Communication: handle calls, emails, texts, and inquiries when clinics open.
• Assist families with scheduling, follow-ups and front-office communication needs.
• Provide a warm first point of contact reflecting patient-centered care.
• Patient Scheduling, Intake & Registration: coordinate scheduling, new patients, follow-ups, reschedules.
• Support patient intake and check-in with accurate demographic and insurance data.
• Maintain patient records in eClinicalWorks (eCW) per clinic workflows.
• Insurance Verification & Admin Support: verify coverage and plan activity; document findings.
• Complete insurance eligibility and benefits verification before appointments.
• Assist with insurance tasks and prior authorizations as processes expand.
• Vendor, Research & Project Coordination: research vendors/equipment/software and compare options.
• Organize research, pricing, and project updates; track recommendations.
• Follow up with vendors and stakeholders to keep clinic setup on schedule.
• Process Documentation & SOP Development: document workflows and create SOPs for recurring tasks.

Skills

Organizational skills

Calendar management

Communication

Proactive approach

Multitasking

Tools

eClinicalWorks (eCW)

RingRX

Google Calendar

Google Sheets

Canva

Job description

Go Lean Health is seeking a highly organized Virtual Medical Assistant to support a pediatric practice during its pre-opening and growth. You will handle executive calendar support, front-office tasks, patient scheduling, and insurance verification from a remote location.

As patient volume grows, you will assist with onboarding, vendor coordination, and SOP development, maintaining a proactive, patient-centered approach in a startup environment.