Remote Part-Time Cosmetics Customer Service Pro

Ltvplus; Parañaque; Remote; PHP 55,000 - 110,000; Part time

Job summary

LTVplus is seeking a Part-Time Customer Service Agent for a cosmetics company. You will handle emails via Zendesk, live chat, and Q&A for retailers, while maintaining high satisfaction and fast response times. A supportive, remote-first team environment and flexible schedule in PST hours are offered.

Ideal candidates have Zendesk experience, a passion for cosmetics, strong communication, and an eye for detail to troubleshoot issues and deliver WOW-worthy service remotely.

Qualifications

• Zendesk & customer service experience required.
• Experience in cosmetics industry preferred.
• Interest in makeup or knowledge of products recommended.
• Strong customer service background required.
• Excellent communication and attention to detail.

Responsibilities

• Handle emails across Zendesk, live chat/Q&A on the website, and Q&A for retailers through Bazaarvoice & Amazon.
• Record or track packaging issues received.

Skills

Zendesk experience

Cosmetics industry

Makeup knowledge

Communication skills

Attention to detail

Tools

Zendesk

Gorgias

Intercom

Bazaarvoice

Amazon

Job description

LTVplus is seeking a Part-Time Customer Service Agent for a cosmetics company. You will handle emails via Zendesk, live chat, and Q&A for retailers, while maintaining high satisfaction and fast response times. A supportive, remote-first team environment and flexible schedule in PST hours are offered.

Ideal candidates have Zendesk experience, a passion for cosmetics, strong communication, and an eye for detail to troubleshoot issues and deliver WOW-worthy service remotely.