Cosmetics Customer Support Agent - Part-Time (Remote)

Part-Time Customer Service Agent for a Cosmetic Company Restaff · APAC · Part-time · Philipoines/Nat; Parañaque; Remote; PHP 110,000 - 207,000; Part time

Job summary

LTVplus is seeking a part-time Customer Service Agent to support cosmetic brand clients remotely. You will handle emails via Zendesk, live chat on the website, and retailer Q&A through Bazaarvoice and Amazon, ensuring timely, accurate responses and customer satisfaction.

Ideal candidates have Zendesk experience, a background in cosmetics, and a passion for makeup. This remote role offers flexible hours, a 9am-5pm PST schedule, and a chance to join a global remote team.

Qualifications

• Experience with Zendesk and delivering quality customer service.
• Previous work in cosmetics or makeup-related products.
• Strong communication skills and attention to detail.

Responsibilities

• Manage emails on Zendesk and live chat/Q&A on the website.
• Handle retailer Q&A through Bazaarvoice and Amazon.
• Record or track packaging issues received.

Skills

Zendesk experience

Cosmetics industry experience

Makeup product knowledge

Customer service background

Excellent communication

Tools

Zendesk

Gorgias

Intercom

Bazaarvoice

Amazon

Job description

LTVplus is seeking a part-time Customer Service Agent to support cosmetic brand clients remotely. You will handle emails via Zendesk, live chat on the website, and retailer Q&A through Bazaarvoice and Amazon, ensuring timely, accurate responses and customer satisfaction.

Ideal candidates have Zendesk experience, a background in cosmetics, and a passion for makeup. This remote role offers flexible hours, a 9am-5pm PST schedule, and a chance to join a global remote team.