Remote Outbound Lead Qualifier

Royal York Property Management, inc.; Mantalongon; Híbrido; PHP 1.814.000 - 2.268.000; Jornada completa

Descripción de la vacante

Royal York Property Management is hiring an experienced Lead Qualification Representative to speak with property owners about rental-guarantee insurance options.

This is a high-volume outbound-calling role using an automatic dialer, with targets for qualified transfers and strict compliance. You will gather qualification data, identify interest, and connect owners with a sales rep via a live transfer.

Formación

• 3+ years of high-volume outbound calling experience.
• Experience with lead qualification and live transfers.
• Experience with measurable hourly or daily performance targets.
• Experience using an automatic dialer and a CRM while calling.
• Strong spoken and written English with clear listening skills.
• Ability to follow scripts and compliance requirements.

Responsabilidades

• Make continuous outbound calls using an automatic dialer.
• Speak with property owners about rental-guarantee insurance options.
• Deliver clear and professional call openings and collect required data.
• Identify interest and determine qualification status.
• Explain the service value and handle objections professionally.
• Obtain permission before initiating a transfer and complete warm live transfers.
• Record accurate CRM notes and dispositions and schedule callbacks.

Conocimientos

Outbound calling

Lead qualification

CRM usage

English proficiency

Live transfers

objection handling

Herramientas

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Descripción del empleo

Royal York Property Management is hiring an experienced Lead Qualification Representative to speak with property owners about rental-guarantee insurance options.

This is a high-volume outbound-calling role using an automatic dialer, with targets for qualified transfers and strict compliance. You will gather qualification data, identify interest, and connect owners with a sales rep via a live transfer.