Outbound Lead Qualifier - Rental-Guarantee Insurance

Royal York Property Management, inc.; Metro Manila; Remote; PHP 1,779,000 - 2,223,000; Full time

Job summary

Royal York Property Management, inc. is seeking a Lead Qualification Representative to conduct high-volume outbound calls to property owners about rental-guarantee insurance options. You will qualify leads, set up live transfers to sales, and diligently document disposition codes in the CRM.

This remote, full-time role requires EST business hours, strong English communication, and a proven ability to meet transfer targets while respecting opt-out requests and compliance guidelines.

Qualifications

• Three or more years of high-volume outbound-calling experience.
• Experience with lead qualification and live transfers.
• Experience working against measurable performance targets.
• Experience using an automatic dialer and a CRM.

Responsibilities

• Make continuous outbound calls using an automatic dialer.
• Speak with property owners about rental-guarantee insurance options.
• Deliver clear and professional call openings.
• Confirm required property-owner and qualification information.
• Identify interest and potential value, and initiate transfers to sales.
• Record accurate notes, outcomes, and dispositions in the CRM.
• Schedule callbacks and follow-ups as needed.
• Adhere to opt-out requests and approved scripts.

Skills

Outbound calling

Lead qualification

CRM usage

English proficiency

Objection handling

Call scripting

Remote communication

Consistency with targets

Tools

Convovo

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Royal York Property Management, inc. is seeking a Lead Qualification Representative to conduct high-volume outbound calls to property owners about rental-guarantee insurance options. You will qualify leads, set up live transfers to sales, and diligently document disposition codes in the CRM.

This remote, full-time role requires EST business hours, strong English communication, and a proven ability to meet transfer targets while respecting opt-out requests and compliance guidelines.