Remote Ops Support Officer (Independent Contractor)

Hunt St Pty Ltd; Manila; Remote; PHP 625,000 - 845,000; Full time

Job summary

Hunt St Pty Ltd is seeking an Operations Support Officer based in the Philippines to support an Australian client. The role involves coordinating daily office tasks, invoicing, inventory control, and customer follow-ups via phone, email, and text.

You will assist with accounting tasks in Xero, manage automotive stock with specialized software, and produce reports using Microsoft Office tools. The position is remote-friendly for an independent contractor, with consideration for AU business hours.

Qualifications

• Excellent English communication for professional customer interactions.
• Proven experience as an office administrator, preferably in a customer service-based industry.
• Strong proficiency in Xero accounting software.
• Advanced skills in Microsoft Office Suite / Dynamics 365 (Windows environment).
• Experience with AI technologies (e.g. ChatGPT, automation software, or AI-driven CRM systems).
• Strong organisational abilities, attention to detail, and customer service orientation.

Responsibilities

• Manage daily office operations, including scheduling, invoicing, and inventory tracking.
• Handle customer follow-ups via phone, email, and text to ensure satisfaction and schedule services.
• Use Xero for bookkeeping, payroll, and financial reporting.
• Use automotive software to manage inventory and stock movements.
• Create documents and presentations with Microsoft Office; analyze data.
• Leverage AI tools to streamline workflows and customer communications.
• Maintain accurate records, prepare reports, and assist with regulatory documentation.
• Provide virtual/remote customer support.

Skills

English proficiency

Office administration

Customer service orientation

Organisational skills

Attention to detail

Multitasking

Certification (admin or accounting)

Tools

Xero accounting

Microsoft Office

Dynamics 365

AI tools

CRM systems

Podium CRM

Job description

Hunt St Pty Ltd is seeking an Operations Support Officer based in the Philippines to support an Australian client. The role involves coordinating daily office tasks, invoicing, inventory control, and customer follow-ups via phone, email, and text.

You will assist with accounting tasks in Xero, manage automotive stock with specialized software, and produce reports using Microsoft Office tools. The position is remote-friendly for an independent contractor, with consideration for AU business hours.