Remote Ops Lead - Short-Term Rentals & Hospitality

Huzzle.com; Philippines; Remote; PHP 3,692,000 - 5,538,000; Full time

Benefits offered by this job

Career Growth

Peer Community

Ongoing Support

Competitive salary

Job summary

A luxury short-term rental and hospitality company is seeking an experienced Operations Manager to oversee daily operations for multiple properties. This remote position requires proficiency in property management and strong communication skills. Responsibilities include ensuring high guest satisfaction, managing staff, and optimizing operational KPIs. Ideal candidates are highly organized and have a background in hospitality. The role offers competitive salary and opportunities for career growth in a dynamic environment.

Qualifications

• Proven experience in short-term rental, hospitality, or property management operations.
• Ability to work independently and take full ownership of responsibilities.
• Experience building SOPs and operational systems.

Responsibilities

• Manage daily operations across multiple short-term rental properties.
• Resolve guest issues efficiently while maintaining a high standard of service.
• Monitor and optimize operational KPIs including guest satisfaction.

Skills

Strong written and verbal communication skills

Excellent problem-solving ability under pressure

Highly organized with strong attention to detail

Experience managing multiple properties simultaneously

Familiarity with PMS platforms

Experience with communication tools like Slack

Tools

Guesty

Slack

WhatsApp

Notion

Asana

PriceLabs

Job description

A luxury short-term rental and hospitality company is seeking an experienced Operations Manager to oversee daily operations for multiple properties. This remote position requires proficiency in property management and strong communication skills. Responsibilities include ensuring high guest satisfaction, managing staff, and optimizing operational KPIs. Ideal candidates are highly organized and have a background in hospitality. The role offers competitive salary and opportunities for career growth in a dynamic environment.