Remote Operations Lead & Executive Assistant

GoLean Health; Pasig; Remote; PHP 526,000 - 614,000; Full time

Job summary

Pillar Health Solutions is seeking an Executive Assistant & Operations Partner to join remotely on a full-time basis. You will support leadership, drive operational improvements, and coordinate workflows across physician practices, patients, providers, and internal teams.

You will implement practical solutions, build SOPs, automate repetitive work, and measure outcomes to raise efficiency while maintaining high service standards in a growing healthcare environment.

Qualifications

• 2+ years in operations, program management or client success.
• Proven ability to own processes and drive outcomes.
• Strong knowledge of patient scheduling and provider coordination in healthcare workflows.
• Ability to investigate root causes and implement practical solutions.
• Excellent organizational, analytical and communication skills.
• Fluent written and spoken English.
• Experience creating or improving SOPs, dashboards, or operational systems.

Responsibilities

• Support leadership by turning discussions into action plans and tracking progress.
• Coordinate daily operational activities across physician practices, patients and internal teams.
• Assist onboarding, scheduling, documentation, and other administrative workflows.
• Identify inefficiencies, resolve recurring issues, and improve SOPs and templates.
• Maintain dashboards and reports to monitor KPIs and performance.

Skills

Operations

Project management

Client success

English proficiency

SOP development

Healthcare operations

Tools

CRM (optional)

Job description

Pillar Health Solutions is seeking an Executive Assistant & Operations Partner to join remotely on a full-time basis. You will support leadership, drive operational improvements, and coordinate workflows across physician practices, patients, providers, and internal teams.

You will implement practical solutions, build SOPs, automate repetitive work, and measure outcomes to raise efficiency while maintaining high service standards in a growing healthcare environment.