Remote Healthcare Ops Lead & Executive Support

Go Lean Health; Makati; À distance; PHP 526 000 - 614 000; Plein temps

Résumé du poste

Go Lean Health is seeking an Executive Assistant & Operations Partner to act as Operations Lead, building and optimizing the operational engine behind Pillar Health Solutions. This remote, full-time role involves hands-on project management, coordinating physician partners, practice staff, patients, and internal teams while driving SOPs, workflows, and automation initiatives.

You will partner with leadership to improve scheduling, onboarding, and provider coordination, create dashboards, analyze

Qualifications

• 2+ years of experience in operations, program management and client success.
• Experience owning processes and outcomes rather than only completing administrative tasks.
• Strong understanding of patient scheduling, provider coordination, documentation, healthcare administrative workflows, and service operations.
• Demonstrated ability to identify operational problems, investigate root causes, and independently implement solutions.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and spoken English.
• Strong communication skills with physicians, practice staff, healthcare professionals, patients, and senior leadership.
• Experience creating or improving SOPs, workflows, dashboards, trackers, or operational systems.
• Strong attention to detail, particularly with patient information, documentation, billing, and data.
• Ability to manage multiple priorities in a fast-moving, early-stage environment.
• Comfortable learning unfamiliar tools, systems, workflows, and processes independently.
• Practical experience using AI, automation, or technology to improve business processes.

Responsabilités

• Executive Support & Project Management: Organize priorities, coordinate projects, manage follow-ups, and ensure deadlines are met.
• Turn leadership discussions into actionable plans, coordinate with stakeholders, and track progress.
• Prepare meeting summaries, presentations, reports, and other materials to support leadership decisions.

Connaissances

Operations management

Process ownership

Scheduling & coordination

SOPs & workflows

Analytics & reporting

English communication

AI automation

Stakeholder management

Cross-functional collaboration

Attention to detail

Multi-priority handling

Learning new tools

Healthcare administration

Problem solving

Description du poste

Go Lean Health is seeking an Executive Assistant & Operations Partner to act as Operations Lead, building and optimizing the operational engine behind Pillar Health Solutions. This remote, full-time role involves hands-on project management, coordinating physician partners, practice staff, patients, and internal teams while driving SOPs, workflows, and automation initiatives.

You will partner with leadership to improve scheduling, onboarding, and provider coordination, create dashboards, analyze