Remote Healthcare Operations Lead & Process Improvement

Go Lean Health; Taguig; Remote; PHP 527,000 - 615,000; Full time

Job summary

Pillar Health Solutions seeks an Executive Assistant & Operations Partner to lead the operational engine, working remotely with leadership to organize priorities, manage projects, and translate decisions into actionable plans. This role blends executive support with hands-on process improvement and automation across physician partners, staff, patients, and internal teams.

The ideal candidate thrives in a growing healthcare environment, ensuring timely scheduling, effective coordination, and

Qualifications

• Experience in operations, program management, and client success.
• Ability to own processes and outcomes beyond routine tasks.
• Strong knowledge of patient scheduling, provider coordination, and healthcare admin workflows.
• Proven skill in identifying root causes and implementing practical solutions.
• Excellent organizational, analytical, and problem-solving abilities.

Responsibilities

• Collaborate with leadership to organize priorities, coordinate projects, and track progress.
• Translate discussions into action plans and monitor stakeholder progress.
• Prepare summaries, presentations, and reports to support decision-making.

Skills

Operational excellence

Project management

Client success

Healthcare workflow

SOP development

Process improvement

Data analysis

English communication

Stakeholder management

Scheduling proficiency

Documentation

AI automation

Job description

Pillar Health Solutions seeks an Executive Assistant & Operations Partner to lead the operational engine, working remotely with leadership to organize priorities, manage projects, and translate decisions into actionable plans. This role blends executive support with hands-on process improvement and automation across physician partners, staff, patients, and internal teams.

The ideal candidate thrives in a growing healthcare environment, ensuring timely scheduling, effective coordination, and