Remote Neurology Virtual Receptionist—Scheduling & Care

GoLean Health; Cavite City; On-site; PHP 433,000 - 519,000; Full time

Job summary

GoLean Health is seeking a detail-oriented Virtual Medical Receptionist to support a busy US-based Neurology clinic. The role demands excellent communication, multitasking, and healthcare experience in a fast-paced environment.

Responsibilities include scheduling, prior authorizations, insurance verification, referrals, and patient inquiries. Requires 1 year of US-based VMA experience and familiarity with EMR systems; remote work offered.

Qualifications

• Minimum of 1 year of experience as a Virtual Medical Assistant supporting a US-based clinic.
• Experience with appointment scheduling, insurance verification, and patient communication.
• Familiarity with healthcare workflows, medical terminology, and EMR systems.
• Experience managing referrals and coordinating patient care is preferred.

Responsibilities

• Appointment Scheduling: Coordinate and schedule patient appointments accurately and efficiently.
• Prior Authorization (Medication): Process medication prior authorization requests; communicate with insurance companies, pharmacies, providers and patients.
• Insurance Verification: Verify patient insurance eligibility, coverage, and benefits prior to appointments.
• Referral Handling: Receive, process, and track incoming and outgoing patient referrals; coordinate with providers and insurance.
• Patient Communication: Answer inbound calls professionally and respond to inquiries and requests.

Skills

Communication

Organization

Prioritization

Attention to detail

Professionalism

High call volumes handling

Education

1 year Virtual Medical Assistant experience (US-based clinic)

Tools

EMR systems

eClinicalWorks (eCW)

Job description

GoLean Health is seeking a detail-oriented Virtual Medical Receptionist to support a busy US-based Neurology clinic. The role demands excellent communication, multitasking, and healthcare experience in a fast-paced environment.

Responsibilities include scheduling, prior authorizations, insurance verification, referrals, and patient inquiries. Requires 1 year of US-based VMA experience and familiarity with EMR systems; remote work offered.