Remote Neurology Clinic Receptionist & Scheduler

GoLean Health; General Trias; On-site; PHP 433,000 - 519,000; Full time

Job summary

GoLean Health is seeking a detail-oriented Virtual Medical Receptionist to support a busy US-based Neurology clinic. The role emphasizes expert appointment scheduling, insurance verification, and patient communication in a fast-paced healthcare setting.

You will handle referrals, prior authorizations, and EMR documentation while delivering outstanding patient service and coordination with providers and insurers.

Qualifications

• Minimum 1 year of experience as a Virtual Medical Assistant for a US-based clinic.
• Experience with appointment scheduling, insurance verification, and patient communication.
• Familiarity with healthcare workflows, medical terminology, and EMR systems.
• Experience coordinating referrals and supporting neurology patients is preferred.

Responsibilities

• Coordinate and schedule patient appointments accurately and efficiently.
• Process medication prior authorization requests and communicate with insurers and providers.
• Verify patient insurance eligibility and document coverage details in the EMR.
• Receive, process, and track patient referrals and ensure documentation is attached.
• Answer inbound calls professionally and respond to patient inquiries and requests.

Skills

Communication

Organization

Prioritization

Attention to detail

Independence

Multitasking

Education

1 year experience as Virtual Medical Assistant

Tools

eClinicalWorks (eCW)

Job description

GoLean Health is seeking a detail-oriented Virtual Medical Receptionist to support a busy US-based Neurology clinic. The role emphasizes expert appointment scheduling, insurance verification, and patient communication in a fast-paced healthcare setting.

You will handle referrals, prior authorizations, and EMR documentation while delivering outstanding patient service and coordination with providers and insurers.