Remote Medical Scheduler & Admin Support

GoLean Health; Pampanga; On-site; PHP 432,000 - 518,000; Full time

Job summary

GoLean Health is seeking an experienced Virtual Medical Assistant & Patient Scheduling Coordinator to support a U.S.-based gastroenterology practice. This is a hybrid patient-facing and clinical admin role with initial focus on patient calls, scheduling, and front-desk support.

The ideal candidate will have hands-on experience with a U.S.-based practice, use eClinicalWorks (eCW), and communicate effectively with patients and providers.

Qualifications

• 1 year of hands-on experience supporting a U.S.-based medical practice
• Experience performing medical receptionist and Medical Assistant admin tasks
• Hands-on eClinicalWorks (eCW) experience is required
• Strong patient scheduling and appointment coordination
• Familiarity with insurance verification and prior authorizations
• Excellent spoken and written English communication

Responsibilities

• Handle inbound/outbound patient calls and scheduling requests
• Schedule, reschedule, and coordinate visits in eCW
• Monitor communications via phone, email, and text and send reminders
• Support chart prep, intake data, and medical documentation
• Verify insurance coverage and process prior authorization when needed

Skills

Scheduling

English fluency

Patient communication

Remote work

Documentation

Tools

eClinicalWorks (eCW)

Net2Phone

VPN/secure comms

Job description

GoLean Health is seeking an experienced Virtual Medical Assistant & Patient Scheduling Coordinator to support a U.S.-based gastroenterology practice. This is a hybrid patient-facing and clinical admin role with initial focus on patient calls, scheduling, and front-desk support.

The ideal candidate will have hands-on experience with a U.S.-based practice, use eClinicalWorks (eCW), and communicate effectively with patients and providers.