Remote Mental Health Virtual Assistant (SimplePractice)

Ataraxis; Canlandog; Remote; PHP 1,558,000 - 2,163,000; Full time

Job summary

Ataraxis is seeking a Full-time Virtual Medical Assistant (Mental Health) to support a US-based practice in a remote capacity. The role focuses on patient-facing communication and administrative workflows, leveraging SimplePractice to manage scheduling, insurance verification, and claims processing.

The ideal candidate has hands-on US healthcare or behavioral health experience, proficiency with SimplePractice, and the ability to work independently in a remote setting while maintaining

Qualifications

• Hands-on experience in US healthcare or mental/behavioral health settings.
• Experience using SimplePractice for practice management.

Responsibilities

• Respond to patient calls, messages and callbacks promptly and professionally.
• Schedule, reschedule and coordinate appointments for multiple therapists/providers.
• Verify patient insurance eligibility, benefits and coverage details.
• Submit insurance claims through SimplePractice and ensure accuracy.

Skills

US healthcare experience

SimplePractice

Appointment scheduling

Patient communication

Insurance verification

Confidential information

Remote work

US time zone alignment

Tools

SimplePractice

Healthcare software

Job description

Ataraxis is seeking a Full-time Virtual Medical Assistant (Mental Health) to support a US-based practice in a remote capacity. The role focuses on patient-facing communication and administrative workflows, leveraging SimplePractice to manage scheduling, insurance verification, and claims processing.

The ideal candidate has hands-on US healthcare or behavioral health experience, proficiency with SimplePractice, and the ability to work independently in a remote setting while maintaining