Remote Healthcare Virtual Assistant — Mental Health Practice

Ataraxis; Metro Manila; Remote; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Remote work

LATAM applicants welcome

PH applicants welcome

Job summary

Ataraxis is seeking a Healthcare Virtual Assistant to support a US-based mental health practice in a fully remote capacity. The role focuses on patient communication, scheduling for multiple therapists, verifying benefits, and keeping front-office operations organized in a fast-paced virtual environment.

Candidates should have at least 2 years US healthcare administrative experience, knowledge of SimplePractice, excellent verbal and written English, and a detail-oriented, coachable mindset.

Qualifications

• At least 2 years of US healthcare administrative experience.
• Experience with patient scheduling and insurance verification.
• SimplePractice experience.
• Excellent verbal and written English communication skills.
• Organized, reliable, coachable, and detail-oriented.
• Comfortable with productivity monitoring software.

Responsibilities

• Answer patient calls, texts, and callbacks.
• Schedule appointments for multiple therapists.
• Verify insurance eligibility and benefits.
• Review and submit claims in SimplePractice.
• Support daily front-office operations and collaborate with the team.

Skills

US healthcare experience

Appointment scheduling

Insurance verification

English communication

Organization

Detail-oriented

Tools

SimplePractice

Job description

Ataraxis is seeking a Healthcare Virtual Assistant to support a US-based mental health practice in a fully remote capacity. The role focuses on patient communication, scheduling for multiple therapists, verifying benefits, and keeping front-office operations organized in a fast-paced virtual environment.

Candidates should have at least 2 years US healthcare administrative experience, knowledge of SimplePractice, excellent verbal and written English, and a detail-oriented, coachable mindset.