Remote Behavioral Health Medical Virtual Assistant

Winning Assistants Llc; Philippines; Remote; PHP 6,900 - 8,300; Part time

Benefits offered by this job

HR & Contractor Support Team

HIPAA training & cybersecurity modules

VPN access (optional)

Performance-based incentives

Job summary

Winning Assistants Llc is seeking a Medical Virtual Assistant — Behavioral Health to support a behavioral health practice. The role is part-time and remote, with coverage aligned to Eastern Time.

Primary duties include handling new patient inquiries, intake scheduling, paperwork follow-up, copay collection, and email/inbox management. The ideal candidate has healthcare admin experience, strong written communication, and careful attention to detail, working independently with minimal supervision.

Qualifications

• Healthcare or Behavioral Health Administrative Experience: highly preferred.
• TherapyNotes experience: highly preferred, other EMR/EHR systems acceptable.

Responsibilities

• Manage new patient inquiries via email.
• Coordinate intake scheduling and timely responses.
• Track follow-ups on new patient communication.
• Oversee patient paperwork and ensure forms are complete.
• Support copay collection and payment follow-up.
• Manage administrative inbox and organize messages.
• Coordinate with external biller on insurance documentation.

Skills

Healthcare administration

Attention to detail

Communication skills

Tools

TherapyNotes

Email management

EMR/EHR systems

Faxing tools

Job description

Winning Assistants Llc is seeking a Medical Virtual Assistant — Behavioral Health to support a behavioral health practice. The role is part-time and remote, with coverage aligned to Eastern Time.

Primary duties include handling new patient inquiries, intake scheduling, paperwork follow-up, copay collection, and email/inbox management. The ideal candidate has healthcare admin experience, strong written communication, and careful attention to detail, working independently with minimal supervision.