Part-Time Virtual Medical Assistant - Mental Health (NY)

Ataraxis; Cebu City; Remote; PHP 1,298,000 - 2,163,000; Part time

Job summary

Ataraxis is seeking a Part-time Virtual Medical Assistant to support a New York mental health practice with telehealth and in-person coordination. The role emphasizes HIPAA-compliant communication, scheduling, and insurance workflows, with preference for experience in behavioral health settings.

The ideal candidate will handle patient intake, claims processing, and prior authorizations while maintaining high attention to detail and professional communication.

Qualifications

• Experience in a New York mental health or behavioral health practice.
• Previous work as a Virtual Medical Assistant or healthcare administrator.
• Familiar with insurance verification, patient intake, scheduling, and claims.
• Strong communication, organization, and attention to detail.
• Familiarity with New York healthcare payer processes.

Responsibilities

• Schedule patient appointments and send reminders.
• Support patient intake and insurance verification.
• Sort and route incoming patient portal messages.
• Prepare paperwork for prior authorizations.
• Submit and follow up on insurance claims.
• Send pre-approved standard patient communications.
• Log prescription refill requests and queue them for provider review.
• Maintain HIPAA-compliant patient communication and documentation.

Skills

Communication

Organization

Attention to detail

Mental health experience

Job description

Ataraxis is seeking a Part-time Virtual Medical Assistant to support a New York mental health practice with telehealth and in-person coordination. The role emphasizes HIPAA-compliant communication, scheduling, and insurance workflows, with preference for experience in behavioral health settings.

The ideal candidate will handle patient intake, claims processing, and prior authorizations while maintaining high attention to detail and professional communication.