Remote Mental Health Medical Assistant | SimplePractice Pro

Ataraxis; Cebu City; Remote; PHP 2,638,000 - 4,523,000; Full time

Job summary

Ataraxis seeks a dedicated Full-time Virtual Medical Assistant (Mental Health) to support a US-based practice remotely. You will handle patient communications, appointments, insurance verification, and claims processing using SimplePractice.

Ideal candidates have hands-on US healthcare experience, strong confidentiality, and the ability to work independently in a remote setup with reliable internet and equipment.

Qualifications

• Experience in US healthcare or mental/behavioral health.
• Hands-on SimplePractice experience required.
• Experience supporting a US-based healthcare or private practice.
• Excellent written and verbal communication.
• Ability to handle confidential patient information.

Responsibilities

• Respond to patient calls, messages, and callback requests professionally.
• Schedule, reschedule, and coordinate appointments for therapists/providers.
• Verify patient insurance eligibility, benefits, and coverage details.
• Process, review, and submit insurance claims through SimplePractice.
• Maintain accurate patient records and update information as needed.
• Monitor administrative tasks within SimplePractice and other systems.
• Assist with patient intake, forms, and front-office processes.
• Coordinate with therapists and team for smooth daily operations.

Skills

US healthcare

SimplePractice

Patient communication

Administrative support

Tools

SimplePractice

Job description

Ataraxis seeks a dedicated Full-time Virtual Medical Assistant (Mental Health) to support a US-based practice remotely. You will handle patient communications, appointments, insurance verification, and claims processing using SimplePractice.

Ideal candidates have hands-on US healthcare experience, strong confidentiality, and the ability to work independently in a remote setup with reliable internet and equipment.