Remote Medical Admin & Scheduling Specialist (eCW)

Go Lean Health; Masamat; On-site; PHP 432,000 - 518,000; Full time

Job summary

Go Lean Health is seeking a Virtual Medical Assistant & Patient Scheduling Coordinator to support a U.S.-based gastroenterology practice. The role blends patient-facing calls with clinical administrative tasks, emphasizing scheduling, front desk duties, and provider support.

Ideal candidates have hands-on eClinicalWorks experience and can communicate clearly in English, coordinating with patients, providers, and insurance representatives.

Qualifications

• Minimum 1 year of hands-on experience supporting a U.S.-based medical practice.
• Experience performing medical receptionist/front-desk and Medical Assistant administrative tasks.
• Hands-on eClinicalWorks (eCW) experience is required.
• Strong patient scheduling and appointment coordination experience.
• Familiarity with prior authorizations, insurance verification, prescriptions/refills, and lab/diagnostic workflows.
• Excellent spoken and written English communication skills.
• Ability to work independently while staying connected with the team.

Responsibilities

• Handle inbound and outbound patient calls, respond to inquiries, and follow up on appointment requests.
• Schedule, reschedule, and coordinate new patient visits and procedures in eCW.
• Support providers with chart prep, intake information, and remote clinical admin tasks.
• Verify insurance coverage and process prior authorization requests, coordinating with patients and insurers.

Skills

Call handling

Appointment coordination

English communication

Independent work

Tools

eClinicalWorks (eCW)

net2phone

VPN/secure platforms

Job description

Go Lean Health is seeking a Virtual Medical Assistant & Patient Scheduling Coordinator to support a U.S.-based gastroenterology practice. The role blends patient-facing calls with clinical administrative tasks, emphasizing scheduling, front desk duties, and provider support.

Ideal candidates have hands-on eClinicalWorks experience and can communicate clearly in English, coordinating with patients, providers, and insurance representatives.