Remote Medical Operations Billing Specialist

Go Lean Health; Cavite City; Remote; PHP 433,000 - 606,000; Part time

Job summary

Go Lean Health is seeking a skilled Medical Virtual Assistant (MVA) to support a busy chiropractic clinic remotely. The role emphasizes ownership, proactive problem solving, and sharp attention to detail while managing billing, verification, and reporting tasks.

Candidates should communicate clearly in English and maintain high accountability with minimal supervision. The ideal candidate will monitor insurance processes, resolve billing issues, and coordinate with the care team to improve clinic

Qualifications

• Minimum 1 year of experience as Medical Virtual Assistant.
• Experience supporting a US healthcare practice.
• Experience with insurance verification, EOBs, claims, denied claims, patient balances, or billing support.
• Exposure to CPT and ICD-10 codes.
• Strong English communication, written and verbal.
• Mac OS user.
• Attention to detail and follow-through.
• Ability to work independently with minimal supervision.
• Proven leadership or high accountability in a previous role.

Responsibilities

• Verify patient insurance after check-in and document information.
• Review denied claims, identify reasons, and assist with reprocessing.
• Review and process Explanation of Benefits documents and clear backlogs.
• Review outstanding balances and coordinate resolution steps.
• Support claims workflows, including Cigna and VA claims.
• Assist with vendor payments and ensure timely completion.
• Monitor SOAP note completion and compliance.
• Track missed/cancelled appointments and patterns affecting revenue.
• Prepare reports on balances, missed/cancelled appointments, EOB backlog, and denials.
• Coordinate communication between provider, care team, and staff.
• Identify workflow gaps and propose practical improvements.

Skills

English communication

Executive presence

Leadership / ownership

Mac OS user

Attention to detail

Independent worker

Proactive

Billing & documentation

Problem solving

Job description

Go Lean Health is seeking a skilled Medical Virtual Assistant (MVA) to support a busy chiropractic clinic remotely. The role emphasizes ownership, proactive problem solving, and sharp attention to detail while managing billing, verification, and reporting tasks.

Candidates should communicate clearly in English and maintain high accountability with minimal supervision. The ideal candidate will monitor insurance processes, resolve billing issues, and coordinate with the care team to improve clinic