Remote Medical Admin: Insurance Verification & FMLA Support

Go Lean Health; Ilocos Norte; Remote; PHP 431,000 - 517,000; Full time

Job summary

Go Lean Health is seeking a Virtual Medical Assistant to support a neurology facility with insurance verification, ADA/FMLA documentation, and medical records requests.

Responsibilities include patient communications, EHR updates, and handling confidential information with care. Experience in healthcare support and HIPAA compliance is required; remote work is offered with a focus on accuracy and timeliness.

Qualifications

• Experience in virtual medical administration or similar healthcare support roles.
• Experience verifying insurance eligibility and benefits.
• Familiarity with disability, ADA accommodation requests, and FMLA documentation.
• Experience handling medical records and patient authorizations.
• Knowledge of HIPAA and patient confidentiality requirements.
• Strong written and spoken English communication skills.

Responsibilities

• Verify patient insurance eligibility, coverage, benefits, and financial responsibility in the EHR.
• Receive, organize, and route disability-related and ADA accommodation requests to the appropriate provider.
• Review and organize FMLA forms and supporting documents in patient records.
• Receive and review medical records requests and patient authorizations; retrieve and release records per procedures.
• Provide accurate patient and telephone support and document messages and encounters.
• Create and update office, telephone, and administrative encounters in the EHR; route tasks to providers.

Skills

Phone support

HIPAA compliance

Attention to detail

Organized work habits

English communication

Tools

Electronic Health Record (EHR) system

Job description

Go Lean Health is seeking a Virtual Medical Assistant to support a neurology facility with insurance verification, ADA/FMLA documentation, and medical records requests.

Responsibilities include patient communications, EHR updates, and handling confidential information with care. Experience in healthcare support and HIPAA compliance is required; remote work is offered with a focus on accuracy and timeliness.