Remote Medical Admin & Billing Ops Pro

Go Lean Health; Pasig; Remote; PHP 438,000 - 570,000; Full time

Job summary

Go Lean Health in the Philippines is seeking a Medical Virtual Assistant (MVA) to support a chiropractic clinic's billing and admin workflows remotely. The role requires someone who is sharp, proactive, detail-oriented, emotionally intelligent, and capable of owning key clinic workflows with minimal supervision.

This role focuses on verifying insurance, managing denied claims, processing EOBs, resolving patient balances, and coordinating claims and payments while maintaining accuracy and

Qualifications

• Minimum of 1 year as Medical Virtual Assistant.
• Experience supporting a US healthcare practice.
• Experience with insurance verification, EOBs, claims, denied claims, patient balances, or billing support.
• Exposure to CPT and ICD-10 codes.
• Strong English communication skills, both written and verbal.
• Must be a Mac OS user.
• Strong attention to detail and follow-through.
• Ability to work independently with minimal supervision.
• Proven leadership, ownership, or high-accountability experience.

Responsibilities

• Verify patient insurance after check-in and document details.
• Review denied claims, identify reasons, and assist with reprocessing.
• Review and process EOB documents and clear backlogs.
• Review outstanding balances and coordinate resolution steps.
• Support claims processing, including Cigna and VA claims.
• Assist with vendor payment coordination and check payments as needed.
• Monitor SOAP notes for completeness and accuracy.
• Track missed/cancelled appointments and scheduling trends.
• Prepare reports on balances, missed/cancelled appointments, EOB backlog, and denials with insights.
• Support smooth team communication and ensure tasks are not missed.
• Identify workflow gaps and recommend practical improvements.

Skills

Attention to detail

Insurance verification

Billing support

Communication skills

Independent work

Tools

Mac OS

Job description

Go Lean Health in the Philippines is seeking a Medical Virtual Assistant (MVA) to support a chiropractic clinic's billing and admin workflows remotely. The role requires someone who is sharp, proactive, detail-oriented, emotionally intelligent, and capable of owning key clinic workflows with minimal supervision.

This role focuses on verifying insurance, managing denied claims, processing EOBs, resolving patient balances, and coordinating claims and payments while maintaining accuracy and