Remote Intake Coordinator - Referrals & Onboarding Pro

CO Careers; Pampanga; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

HMO with prescription coverage

SSS

PhilHealth

Pag-IBIG

13th-month pay

retirement benefits

Travel opportunities

Job summary

Clark Outsourcing is seeking an Intake Coordinator to manage the initial client referral and intake steps from a remote setting. You will respond to inquiries, collect essential information, schedule appointments, and ensure timely follow-up with partners.

You’ll collaborate with internal teams to maintain accurate documentation, uphold confidentiality, and apply strong communication and computer skills (Microsoft Office, Teams, and databases) to keep daily tasks efficient and compliant.

Qualifications

• Respond to inquiries and collect essential client information.
• Coordinate appointments and follow up with referrals.
• Maintain accurate documentation and confidentiality.

Responsibilities

• Serve as primary contact for Owners and Partners through the referral process.
• Execute processes with precision and attention to detail.
• Manage multiple tasks in a fast-paced environment.
• Leverage inside sales knowledge to identify opportunities with partners.
• Maintain organized records and ensure clear communications.
• Use Microsoft Office, Teams, and databases to manage daily tasks.

Skills

Verbal communication

Written communication

Attention to detail

Case management experience

Education

Associate degree or equivalent work experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

Microsoft Teams

Specialized databases

Job description

Clark Outsourcing is seeking an Intake Coordinator to manage the initial client referral and intake steps from a remote setting. You will respond to inquiries, collect essential information, schedule appointments, and ensure timely follow-up with partners.

You’ll collaborate with internal teams to maintain accurate documentation, uphold confidentiality, and apply strong communication and computer skills (Microsoft Office, Teams, and databases) to keep daily tasks efficient and compliant.