Remote Client Intake & Operations Coordinator

Outsource Access, Inc.; Cagayan de Oro; Remote; PHP 1,747,000 - 2,495,000; Full time

Benefits offered by this job

Health & Wellness — Comprehensive HMO

Group Life Insurance

Paid leave credits

13th month pay

Overtime pay and night differential

Job summary

Outsource Access, Inc. is seeking a proactive Remote Operations Associate to support property restoration teams. You’ll manage intake, dispatch, and real-time CRM updates while maintaining professional communication with distressed clients.

You’ll collaborate on insurance-compliant documentation, chase missing records, and assist with billing and collections to help keep projects moving and revenue flowing.

Qualifications

• Excellent written and verbal English communication.
• Strong computer proficiency and quick learning of processes.
• Experience with QuickBooks, Xactimate, Dash CRM, Zoho.
• Reliable home office with strong internet connection.

Responsibilities

• Own intake and dispatch for property emergencies with professional communication.
• Audit project files, notes and photos for insurance compliance.
• Maintain real-time CRM updates and schedules, chase missing documentation.
• Assist with billing and follow-ups to maintain cash flow.

Skills

Proactive problem solving

Meticulous and accurate

Elite communicator

Tech savvy

60+ WPM

English skills

Tools

Google Workspace

QuickBooks

Xactimate

Dash CRM

Zoho

Job description

Outsource Access, Inc. is seeking a proactive Remote Operations Associate to support property restoration teams. You’ll manage intake, dispatch, and real-time CRM updates while maintaining professional communication with distressed clients.

You’ll collaborate on insurance-compliant documentation, chase missing records, and assist with billing and collections to help keep projects moving and revenue flowing.