Remote Inside Sales & Account Manager — Drive Service Growth

MicroSourcing; Manila; On-site; PHP 446,400 - 758,880; Full time

Benefits offered by this job

Healthcare on day one

Paid time off with cash conversion

Group life insurance

Performance bonuses

Competitive salary

Job summary

MicroSourcing is seeking an Inside Sales Representative/Account Manager to support the Service Department from a home-based setup in the Philippines. You will manage quotes for service contracts, coordinate with stakeholders, and seek opportunities to upsell and renewals.

Strong communication and CRM/ERP proficiency are essential. The role emphasizes accuracy, multi-tasking, and collaboration with sales and service teams to drive revenue growth while maintaining service quality.

Qualifications

• 2+ years of experience in customer success, inside sales, service coordination, or related field.
• Experience preparing quotes or estimates preferred.
• Strong written and verbal communication skills.
• Ability to interpret technical information (mechanical, electrical, or service-based industries preferred).
• High attention to detail and strong organizational skills.
• Proficiency in CRM and ERP systems.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Quote Development & Sales: Deliver pre-generated service quotes in a timely manner.
• Reconfirm that all necessary stakeholders/decision makers are viewing the quote to facilitate moving it along to close win.
• Communicate with customer to ensure they understand why it is important for them to accept the quote/scope of work and the potential downside for rejecting it.
• Follow up on open quotes to drive approvals and close opportunities.
• Identify upsell and cross-sell opportunities (preventative maintenance, upgrades, service agreements, etc.).
• Process & Coordination: Maintain accurate quote activity records in CRM and ERP systems.
• Coordinate scheduling handoffs after quote approval.
• Assist with service agreement renewals and recurring revenue initiatives.

Skills

Strong written and verbal communicatie

Multitasking in fast-paced env

Attention to detail

Tools

CRM systems

ERP systems

Job description

MicroSourcing is seeking an Inside Sales Representative/Account Manager to support the Service Department from a home-based setup in the Philippines. You will manage quotes for service contracts, coordinate with stakeholders, and seek opportunities to upsell and renewals.

Strong communication and CRM/ERP proficiency are essential. The role emphasizes accuracy, multi-tasking, and collaboration with sales and service teams to drive revenue growth while maintaining service quality.