Remote Healthcare Partnerships & Ops Lead

Go Lean Health; Ilocos Norte; Remote; PHP 522,000 - 696,000; Full time

Job summary

Go Lean Health in Iloilo City, Philippines seeks a Business Development & Operations Lead to grow physician partnerships while strengthening operations and the client experience. You will act as a trusted extension of the leadership team, combining business development, client success, and operational leadership.

Responsibilities include acquiring physician partners, conducting discovery calls, coordinating with dietitians and admin staff, and driving AI-enabled process improvements.

Qualifications

• 2+ years of relevant experience across business operations, executive support, business development, customer success, healthcare operations, or a related field.
• Demonstrated experience working directly with senior leaders, founders, executives, physicians, or business owners.
• Strong client-facing communication and relationship-management skills.
• Ability to manage several responsibilities simultaneously in a startup or rapidly changing environment.
• Experience solving problems independently without waiting for detailed instructions.
• Strong written and verbal communication.
• Confidence facilitating meetings and business conversations.
• Ability to organize information and communicate progress clearly.
• Strong judgment when dealing with sensitive or difficult conversations.
• Comfortable learning unfamiliar systems and processes independently.
• Practical experience using AI tools for business or productivity.
• High attention to detail, particularly where client information, billing, reporting, or financial accuracy is involved.

Responsibilities

• Physician growth: develop strategies to attract physician and clinic partnerships and reach healthcare decision-makers.
• Discovery & conversion: conduct discovery calls and explain Pillar's services clearly to prospective partners.
• Operations: coordinate with dietitians, trainers, admin staff, and virtual assistants to support partnerships.
• Executive communication: support founder and leadership with updates, priorities, risks, and next steps.
• AI integration: identify opportunities where AI can improve workflows and research tools.
• Operational excellence: monitor KPIs, improve workflows, and ensure accurate client and billing data.

Skills

Operations management

Executive support

Business development

Healthcare operations

Client relationship management

Startup environment

Meetings facilitation

AI literacy

Written and verbal communication

Attention to detail

Job description

Go Lean Health in Iloilo City, Philippines seeks a Business Development & Operations Lead to grow physician partnerships while strengthening operations and the client experience. You will act as a trusted extension of the leadership team, combining business development, client success, and operational leadership.

Responsibilities include acquiring physician partners, conducting discovery calls, coordinating with dietitians and admin staff, and driving AI-enabled process improvements.