Remote Healthcare Partnerships & Operations Lead

Go Lean Health; Metro Manila; Presencial; PHP 603 000 - 690 000; Tempo integral

Resumo da oferta

Pillar Health Solutions seeks a remote, full-time Business Development & Operations Lead to partner with physicians, manage client success, and improve operational systems. The role blends business development, leadership support, and strategic problem solving to grow the physician network and enhance the patient experience.

You will collaborate with leadership, coordinate with dietitians and trainers, and leverage AI tools to streamline workflows while maintaining the highest standards of

Qualificações

• 2+ years of relevant experience across business operations, executive support, business development, customer success, healthcare operations, or a related field
• Demonstrated experience working directly with senior leaders, founders, executives, physicians, or business owners
• Strong client-facing communication and relationship-management skills
• Ability to manage several responsibilities simultaneously in a startup or rapidly changing environment
• Experience solving problems independently without waiting for detailed instructions
• Strong written and verbal communication
• Confidence facilitating meetings and business conversations
• Ability to organize information and communicate progress clearly
• Strong judgment when dealing with sensitive or difficult conversations
• Comfortable learning unfamiliar systems and processes independently
• Practical experience using AI tools for business or productivity
• High attention to detail, particularly where client information, billing, reporting, or financial accuracy is involved
• Highly preferred: healthcare startup, physician-facing experience
• Highly preferred: experience conducting discovery, sales, partnership, or client-conversion calls
• Highly preferred: exposure to physician acquisition or healthcare business development
• Highly preferred: customer success management experience
• Highly preferred: Chief of Staff or senior Executive Assistant experience
• Highly preferred: experience introducing new technologies or AI-driven workflows into an organization

Responsabilidades

• Develop strategies for attracting physician and clinic partnerships
• Identify opportunities to reach healthcare decision-makers
• Support local-market growth initiatives and marketing
• Create physician-facing messaging and success stories
• Research new channels, tools, partnerships for opportunities
• Conduct or facilitate discovery calls with prospective partners
• Explain Pillar's services and model confidently
• Communicate billing structure and partnership expectations clearly
• Match patients with providers and coordinate workloads
• Monitor KPIs and improve workflows as needed
• Provide operational support to physician partners and patients
• Prepare concise project updates for leadership
• Maintain transparency and push back when needed
• Lead AI-driven workflow improvements across operations

Conhecimentos

Business operations

Executive support

Client-facing communication

Project management

AI literacy / AI tools

Attention to detail

Organizational skills

Meeting facilitation

Problem solving

Descrição da oferta de emprego

Pillar Health Solutions seeks a remote, full-time Business Development & Operations Lead to partner with physicians, manage client success, and improve operational systems. The role blends business development, leadership support, and strategic problem solving to grow the physician network and enhance the patient experience.

You will collaborate with leadership, coordinate with dietitians and trainers, and leverage AI tools to streamline workflows while maintaining the highest standards of