Remote Healthcare Customer Service Specialist

Olympuz-Edward Belacse Career Consultancy Services; Quezon City; Remote; PHP 223,200 - 357,120; Full time

Benefits offered by this job

HMO

Company benefits

Paid training

Work From Home

Job summary

Olympuz-Edward Belacse Career Consultancy Services is hiring a Work-from-Home Customer Service Representative for a healthcare campaign. The role focuses on assisting members and healthcare providers with inquiries, delivering accurate information on benefits and claims, and resolving issues from a remote location.

Ideal for fresh graduates or students with at least basic English proficiency, offering paid training, HMO, and flexible schedules.

Qualifications

• Excellent English communication skills (written and verbal).
• Strong problem-solving and active listening skills.
• Willing to work flexible schedules, including weekends and holidays if needed.

Responsibilities

• Assist members and healthcare providers with inquiries via phone.
• Provide accurate information regarding healthcare benefits, claims, and services.
• Resolve customer concerns professionally and efficiently.
• Document customer interactions while maintaining confidentiality.
• Meet quality, productivity, and compliance standards.

Skills

Excellent English communication

Active listening

Problem solving

Team player

Job description

Olympuz-Edward Belacse Career Consultancy Services is hiring a Work-from-Home Customer Service Representative for a healthcare campaign. The role focuses on assisting members and healthcare providers with inquiries, delivering accurate information on benefits and claims, and resolving issues from a remote location.

Ideal for fresh graduates or students with at least basic English proficiency, offering paid training, HMO, and flexible schedules.