CSR | WFH/WAH | Healthcare Campaign

Olympuz-Edward Belacse Career Consultancy Services; Quezon City; Remote; PHP 223,200 - 357,120; Full time

Benefits offered by this job

HMO

Company benefits

Paid training

Work From Home

Job summary

Olympuz-Edward Belacse Career Consultancy Services is hiring a Work-from-Home Customer Service Representative for a healthcare campaign. The role focuses on assisting members and healthcare providers with inquiries, delivering accurate information on benefits and claims, and resolving issues from a remote location.

Ideal for fresh graduates or students with at least basic English proficiency, offering paid training, HMO, and flexible schedules.

Qualifications

• Excellent English communication skills (written and verbal).
• Strong problem-solving and active listening skills.
• Willing to work flexible schedules, including weekends and holidays if needed.

Responsibilities

• Assist members and healthcare providers with inquiries via phone.
• Provide accurate information regarding healthcare benefits, claims, and services.
• Resolve customer concerns professionally and efficiently.
• Document customer interactions while maintaining confidentiality.
• Meet quality, productivity, and compliance standards.

Skills

Excellent English communication

Active listening

Problem solving

Team player

Job description

Olympuz-Edward Belacse Career Consultancy Services

Negotiable

Hybrid - Quezon City Fresh Graduate/Student High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Employee Assistance Program, Job Training

Work-Life Balance

Work from Home

Read More

We're Hiring: Work-from-Home Customer Service Representative (Healthcare Campaign)

We're looking for dedicated and compassionate Customer Service Representatives to join our Healthcare Campaign. If you're passionate about helping people and delivering outstanding customer service, we'd love to hear from you!

Position: Customer Service Representative

Location: Remote / Work From Home

Highest Educational Attainment

Attach your resume

Responsibilities:

• Assist members and healthcare providers with inquiries via phone.
• Provide accurate information regarding healthcare benefits, claims, and services.
• Resolve customer concerns professionally and efficiently.
• Document customer interactions while maintaining confidentiality.
• Meet quality, productivity, and compliance standards.

Qualifications:

• Excellent English communication skills (written and verbal).
• At least 6 months of customer service or BPO experience is preferred.
• Healthcare account experience is a plus but not required.
• Strong problem-solving and active listening skills.
• Reliable high-speed internet connection and a quiet work environment.
• Willing to work flexible schedules, including weekends and holidays if needed.

What We Offer:

• 100% Work From Home
• Paid Training
• HMO and Company Benefits (if applicable)
• Supportive and Collaborative Team

If you're ready to build a rewarding career in healthcare customer support, apply today and join our growing team!

Customer Service English Language Problem Solving Team Player Call Centre

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Jeric smith Hortel

HR Manager Olympuz-Edward Belacse Career Consultancy Services

More than ten replies today

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