Hybrid CSR Specialist: Financial & Healthcare Support

Olympuz-Edward Belacse Career Consultancy Services; Davao del Sur; Hybrid; PHP 290,160 - 401,760; Full time

Benefits offered by this job

HMO and other company benefits

Career growth and promotion

Job summary

Olympuz-Edward Belacse Career Consultancy Services is hiring for CSR roles across Financial and Healthcare campaigns. The position supports inbound and outbound banking-related interactions with flexible work arrangements including Hybrid, Onsite, and WFH. Salary ranges up to ₱31,000 monthly with performance incentives and benefits.

Join a leading BPO offering career growth and professional development. Responsibilities include handling inquiries, processing payments, resolving disputes, and

Qualifications

• Good English communication skills.
• Willing to work in a Hybrid or Onsite setup.
• Can start as soon as possible.

Responsibilities

• Handle inbound and outbound customer interactions regarding banking, credit card, loans, insurance, or other financial products.
• Assist customers with account inquiries, billing concerns, payment processing, and transaction disputes.
• Explain account information, fees, payment options, and company policies accurately.
• Verify customer information while maintaining data privacy and security.
• Resolve customer concerns professionally and provide appropriate solutions.
• Accurately document customer interactions and account updates.
• Meet quality assurance, compliance, productivity, and customer satisfaction metrics.

Skills

Good English communication

Hybrid/Onsite work setup

Immediate start

Job description

Olympuz-Edward Belacse Career Consultancy Services is hiring for CSR roles across Financial and Healthcare campaigns. The position supports inbound and outbound banking-related interactions with flexible work arrangements including Hybrid, Onsite, and WFH. Salary ranges up to ₱31,000 monthly with performance incentives and benefits.

Join a leading BPO offering career growth and professional development. Responsibilities include handling inquiries, processing payments, resolving disputes, and