Remote Health Coordination Specialist

SnappyCX, Inc.; Philippines; On-site; PHP 279,000 - 502,000; Full time

Job summary

SnappyCX, Inc. is seeking a highly organized Coordinator Assistant to support daily operations of a home healthcare organization. The role requires managing physician orders, scheduling, and documentation while ensuring patient care continuity.

The ideal candidate has at least 2 years in healthcare coordination, solid knowledge of HHA Exchange, and strong English communication, follow-up, and multitasking abilities. This is a remote, full-time position with EST business hours.

Qualifications

• Minimum 2 years of experience in healthcare coordination, scheduling, home care, or healthcare administration.
• Strong working knowledge of HHA Exchange is required.
• Excellent verbal and written English communication skills.
• Strong organizational, multitasking, and time-management abilities.
• High attention to detail with excellent follow-up skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Follow up with physicians' offices to obtain signed medical orders.
• Track and maintain outstanding physician documentation.
• Review Electronic Visit Verification (EVV) records and resolve missing or incomplete visits.
• Follow up with nurses and caregivers regarding missing skilled nursing visit notes.
• Coordinate same-day staffing for open caregiver shifts.
• Contact available caregivers to fill last-minute scheduling gaps.
• Maintain accurate documentation of communications and follow-up activities.
• Communicate professionally with physicians, caregivers, patients, and internal teams.
• Support daily administrative and operational activities.
• Ensure compliance with healthcare documentation standards and company policies.

Skills

English communication

Organizational skills

Follow-up

Time management

Independent work

Attention to detail

Tools

HHA Exchange

EMR/EHR familiarity

Job description

SnappyCX, Inc. is seeking a highly organized Coordinator Assistant to support daily operations of a home healthcare organization. The role requires managing physician orders, scheduling, and documentation while ensuring patient care continuity.

The ideal candidate has at least 2 years in healthcare coordination, solid knowledge of HHA Exchange, and strong English communication, follow-up, and multitasking abilities. This is a remote, full-time position with EST business hours.