Healthcare Virtual Assistant & Referral Coordinator

Snapscale; Davao City; On-site; PHP 193,000 - 331,000; Part time

Benefits offered by this job

Health Maintenance Organization (HMO)

Government-mandated benefits

13th month pay

Other employee incentives

Career growth and development

Supportive working environment

Job summary

Snapscale is seeking a detail-oriented Healthcare Virtual Assistant / Referral Coordinator to support a US-based practice. The role focuses on referral management, patient records, chart preparation, and pre-visit coordination.

It starts as a part-time position of approximately 10 hours per week with potential to expand to full-time as the practice grows. The candidate should work independently, maintain organized records, and follow through on pending items.

Qualifications

• Attention to detail and accuracy when handling patient information.
• Strong organizational and time-management skills are required.
• Excellent written and verbal English communication.
• Ability to work independently with minimal supervision and follow-through on tasks.
• Familiarity with EMR/EHR systems is preferred.

Responsibilities

• Enter patient referrals into required external referral portals.
• Track referral status and follow up on pending referrals.
• Coordinate referrals and specialist appointments as needed.
• Maintain accurate referral records and documentation.
• Follow up with patients, providers, or other healthcare parties regarding referral requirements.
• Prepare and organize patient charts before scheduled visits.
• Use intake information to populate patient history and chart information.
• Review patient records for completeness and accuracy.
• Confirm required patient forms before appointments.
• Send appointment confirmations and administrative reminders.
• Ensure necessary information is available before visits.
• Assist with patient intake and registration.
• Manage patient follow-ups and recalls.
• Clean up existing charts and backlog items.
• Perform accurate EMR data entry and record updates.
• Follow client-specific workflows and processes.
• Maintain confidentiality of PHI.
• Provide additional administrative support as assigned.

Skills

Attention to detail

Organizational skills

Time management

English communication

Independent worker

Follow-through

Education

Healthcare experience

Tools

EMR/EHR systems

Job description

Snapscale is seeking a detail-oriented Healthcare Virtual Assistant / Referral Coordinator to support a US-based practice. The role focuses on referral management, patient records, chart preparation, and pre-visit coordination.

It starts as a part-time position of approximately 10 hours per week with potential to expand to full-time as the practice grows. The candidate should work independently, maintain organized records, and follow through on pending items.