Remote Administrative Coordinator for Job Files & Scheduling

SnappyCX, Inc.; Philippines; Remote; PHP 2,648,000 - 4,035,000; Full time

Job summary

SnappyCX, Inc. is seeking a detail-oriented Job File Coordinator to support a U.S.-based client from a fully remote setup. The role emphasizes managing phone calls, coordinating appointments, keeping calendars organized, and ensuring accurate, accessible job files and records. Strong communication and organizational skills are essential.

You will handle emails, provide professional customer support, and maintain high standards of documentation and follow-up in a fast-paced, remote environment.

Qualifications

• 3+ years of admin/coordination or virtual assistant experience.
• Experience supporting a U.S.-based company.
• Strong written and verbal English.
• Excellent organization and attention to detail.
• MS Office and Google Workspace proficiency.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Phone and Call Management: Answer calls, take messages, and direct inquiries to the appropriate team members.
• Appointment Scheduling: Schedule appointments and coordinate meetings based on availability and priorities.
• Calendar Management: Maintain calendars and ensure accurate scheduling of appointments and meetings.
• Email Management: Organize, prioritize, and monitor incoming emails for timely follow-up.
• Communication Coordination: Interact professionally with clients and teammates via phone, email, and messages.
• Job File Administration: Create, update, and organize job files, documents, and records for accessibility.
• Recordkeeping and Filing: Perform general admin duties including filing and maintaining records.
• Customer Support: Respond to inquiries professionally and route requests as needed.
• Quality Assurance: Provide audio samples of phone communication when requested.
• General Administrative Support: Assist with additional tasks as needed to support daily operations.

Skills

Phone management

Appointment scheduling

Calendar management

Email management

Communication

Records management

MS Office

Google Workspace

Tools

Outlook

Word

Excel

Google Workspace

Job description

SnappyCX, Inc. is seeking a detail-oriented Job File Coordinator to support a U.S.-based client from a fully remote setup. The role emphasizes managing phone calls, coordinating appointments, keeping calendars organized, and ensuring accurate, accessible job files and records. Strong communication and organizational skills are essential.

You will handle emails, provide professional customer support, and maintain high standards of documentation and follow-up in a fast-paced, remote environment.