Remote Guest Communications & Finance Ops Coordinator

rise-collective; Manila; On-site; PHP 423,095 - 507,714; Full time

Job summary

Home Team Luxury Rentals is seeking a Guest Communications Operational Finance Coordinator to oversee daily guest interactions across our STR portfolio. You will ensure timely responses before, during, and after stays, and coordinate with internal teams to resolve issues.

This remote, full-time role operates in EST and involves multi-channel communication, asset auditing, and administrative financial oversight, with scheduled 40 hours per week and a 1099 contractor structure.

Responsibilities

• Oversee daily guest communications across the portfolio
• Ensure timely responses before, during, and after stays
• Collaborate with internal teams to resolve guest issues
• Audit reservations and support administrative financial oversight

Job description

Home Team Luxury Rentals is seeking a Guest Communications Operational Finance Coordinator to oversee daily guest interactions across our STR portfolio. You will ensure timely responses before, during, and after stays, and coordinate with internal teams to resolve issues.

This remote, full-time role operates in EST and involves multi-channel communication, asset auditing, and administrative financial oversight, with scheduled 40 hours per week and a 1099 contractor structure.