Remote Full-Time Medical Records Triage Specialist

OpsArmy Careers; Quezon City; Remote; PHP 320,000 - 520,000; Full time

Benefits offered by this job

Full-time remote work

Growth opportunities in quality/lead/6

Collaborative fast-paced environment

Job summary

OpsArmy Careers is seeking a detail-oriented Triage Specialist for a fully remote role based in the Philippines. The successful candidate will review HIPAA authorizations, verify patient and case details, and prepare documentation before records move forward in the workflow.

Ideal applicants are precise, experienced with legal/medical documents, and able to identify missing information that could cause delays. Strong English writing and organizational skills are essential for success.

Qualifications

• Excellent written English with strong attention to detail.
• Strong ability to read and understand legal and medical documents.
• High level of accuracy when reviewing and comparing information.
• Strong organizational and follow-up skills.
• Ability to identify discrepancies and missing information.
• Ability to work independently and follow established procedures.
• Comfortable working with digital documents and document-editing tools.
• Availability to work a schedule that overlaps with U.S. Eastern Time business hours.

Responsibilities

• Review HIPAA Authorizations: Verify signatures, patient information, dates of birth, dates of service, and other required details. Review supporting documentation such as Power of Attorney (POA) or guardianship documents when applicable.
• Cross-Check Case Details: Compare authorization information against internal records and identify discrepancies in names, dates of birth, or other case details.
• Prepare Documents: Transfer required information into authorization templates using Adobe Acrobat or similar document-editing tools.
• Perform Quality Checks: Review completed files for accuracy, completeness, formatting issues, and other potential reasons for rejection.
• Identify and Resolve Defects: Flag missing or invalid information, create clear follow-up tasks, and place cases on hold until required corrections are completed.
• Follow Up and Escalate: Monitor pending cases and
• Maintain Accurate Records: Document decisions, updates, and case status so information is clear and accessible to other team members.

Skills

Written English

Attention to detail

Independent worker

Organizational skills

Discrepancy identification

Digital document review

Tools

Adobe Acrobat

Job description

OpsArmy Careers is seeking a detail-oriented Triage Specialist for a fully remote role based in the Philippines. The successful candidate will review HIPAA authorizations, verify patient and case details, and prepare documentation before records move forward in the workflow.

Ideal applicants are precise, experienced with legal/medical documents, and able to identify missing information that could cause delays. Strong English writing and organizational skills are essential for success.